iRobot Reviews and Complaints
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iRobot - No wifi connection
Attempt after attempt after attempt and the one day old piece of garbage roomba is a thousand times more trouble than the extraordinary high price for such a hunk of junk. After utter hours of connecting and re-connecting and getting *** error messages, this piece of *** is going back to the store. Never ever will I entertain the thought of getting this junk again.
Short Review on December 29, 2016
This is the most worthless thing I have ever seen in my life!!! All it does is keep going to the same place it just came from. This was given to me and I wouldn't buy one if you payed me. Don't waste you your money!!!!!! A better use of your money would be to pile it up in the middle of the floor and light it on fire, at least you would get some heat!!!!!
As I read the instructions it became evident that this device has issues with dark floors. Sure enough, it will not work on the black portions of two of our rugs. I contacted iRobot and received a quick response that told me the machine thinks black surfaces are...
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Product
I liked
- Basic concept of the machine
I didn't like
- Ads dont warn that product wont work on black flooring
Irobot Vacuum Cleaner Review
Used product three times in three days. On the fourth day it no longer worked. Customer service said went through a series of trouble shooting that resolved NOTHING then suggested I upgrade to the latest model for a discounted price! What a scam!!! DO NOT BUY A PRODUCT FROM IROBOT!!!
I am now going to purchase my 3rd Reservoir Pad for the Braava Floor Mopping Robot. I have had 2 break. I love this Robot it does a great job and is very quite. However, they need to improve their reservoir it keeps cracking and breaking. I am going to try to put my...
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I have purchased 3 products from iRobot over the past 2 years - 2 Roomba and 1 Scooba. All 3 died while out of warranty. In all 3 cases, I called iRobot customer service and got the same answers, which reduce to this sequence: Clean it. Bang on it. Clean it again. Bang...
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Anonymous
Couldn't have said it better myself. Our Scooba crapped out after 3 years, we were told we were s--t out of luck, they don't repair them and they didn't even offer a small di...
Anonymous
I am so glad you didn't buy the braava because I used mine 3 times and it quit. The only thing that their customer service could "do for me" is sell me the newer model! What a...
I bought two virtual lighthouses, when I tried use they were defective. Contacting iRobot for replace took a long time in a very slow customer reply. Very time iRobot look for excuses to not do that is very simple they sold a defective product they need just replace,...
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i received the roomba as a gift in october 09. it's february 11, it doesn't work anymore. just stopped working, we've cleaned it, taken it apart...it just doesn't work. and apparently this is very common, so common it has it's own name: the circle dance. i'm not sure...
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can't recommend this product
Roomba unit is extremely dumb. It constantly finds new ways to get trapped under something. Despite the fact that I have added Velcro "bumpers" on the device to help the unit ...
RAINBOW FOREVER BABY !!!
i bought a roomba red at a local auction for a whopping $5 and the only reason it went for that much is because the way they had the boxes set up you couldnt tell what it was ...
Originally I was very pleased with my Roomba. I put it in a closet while we did some remodeling. Following their written instructions I removed the battery. When I took it out to start using it again it didn't work. I called their support line & they said I needed...
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Warning! Do not buy this product, they have no repair services. If your roomba breaks, that's it, you have to throw it away. Your $330.00 thrown down the drain. It works good for a year when warranty is still good, after the warranty is over, your roomba is done! I...
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Obviously this is an issue that happens frequently. I rarely use my Braava and it cracked after only a few uses. The tape that attaches cloth pads are also coming off the rese...
I also like the Braava and the same thing has occurred for me--the plastic holding the cleaning fluid cracked after 3 uses, requiring me to use tape to seal the reservoir. S...